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The Most Common Accessibility Errors Leading to Lawsuits

In an increasingly digital world, web accessibility lawsuits are becoming more prevalent. Several common accessibility errors repeatedly surface in these lawsuits, highlighting the urgent need for websites to address these issues proactively. Here are some of the most common accessibility errors that often lead to lawsuits:

  1. Missing Alt Text for Images: Alt text provides a description of an image for individuals who use screen readers or who have images disabled. When alt text is missing, these individuals may not be able to understand the content or context provided by the image.
  2. Inadequate Keyboard Accessibility: Websites must be navigable using only a keyboard for individuals who cannot use a mouse. This includes creating visible focus indicators so that users can see where they are on the page.
  3. Inaccessible Forms: Form elements should be clearly labeled, and error messages should be easy to understand. If a form isn’t accessible, individuals may be unable to sign up for services, make purchases, or complete other essential tasks.
  4. Poor Color Contrast: Text and background colors need to have sufficient contrast to be readable by individuals with low vision or color blindness. If the contrast is too low, users may struggle to read the content.
  5. Lack of Closed Captions or Transcripts: Videos and audio content should have captions or transcripts to be accessible to individuals who are deaf or hard of hearing. If these aren’t available, users may not be able to understand the content.
  6. Inaccessible PDFs: PDF documents are often not accessible to screen readers, making it impossible for some users to access the information.
  7. Inadequate or Missing Page Titles: Page titles help users understand where they are on a website. If a page title is missing or doesn’t accurately describe the page content, it can cause confusion and make navigation difficult.

The legal landscape around web accessibility is evolving quickly, with courts increasingly recognizing the importance of digital accessibility. Addressing these common errors is an essential step towards making your website more inclusive and avoiding costly lawsuits. It’s crucial to remember that web accessibility isn’t just a legal obligation—it’s a way to ensure that everyone, regardless of their abilities, can use and benefit from your website.

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